Telesales Executive

Job Description

Roles & Responsibilities
We are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the call and maintaining good customer relationships.

Key Roles & Responsibilities would include:

Contact potential or existing customers to sell our product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Enter and update customer information in the database
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales targets and facilitate future sales
Keep records of calls and sales and note useful information
Desired Candidate Profile
Requirements:

Proven experience in Telesales or other sales/customer service role
Proven track record of successfully meeting sales targets preferably over the phone
Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems
Ability to learn about products and services and describe/explain them to prospects
Able to speak a minimum of 3 South India languages. Hindi is mandatory.
Excellent communication and interpersonal skills
Cool-tempered and able to handle rejection
Outstanding negotiation skills with the ability to resolve issues and address complaints