Operations Picking Supervisor

Job Description

At Careem we are led by a powerful purpose to simplify and improve lives in the Middle East, North Africa and Pakistan. We’re pioneering the development of innovative services to aid the mobility of people, the mobility of things and the mobility of money.

We’re in the driving seat as we help to define how technology will shape progress in some of the fastest-growing countries in the world. Our teams are building tech to meet the needs of the future in areas including data and AI, e-commerce, technology-enabled logistics, maps, identity, and fintech.

We’re well placed to solve complex and meaningful challenges at scale, with deep tech expertise, strong regulatory relationships, a local presence, and increasingly specialised global teams which are structured to operate as autonomous start-ups. Our team of over 400 engineers and developers are empowered to develop cutting-edge technology every day.

Careem was established in July 2012, became a wholly-owned subsidiary of Uber Technologies, Inc. in January 2020, and today operates in over 100 cities across 12 countries.

About The Role

Careem Grocery is a grocery delivery platform that offers customers access to a variety of supermarkets and convenience stores. As a Picker Supervisor, you will be responsible for managing teams of pickers and store support staff as they work to fulfill grocery orders for Careem.

What You’ll Do
Manage inventory updates, including stock takes
Ordering inventory and managing deliveries from suppliers
Supervising pickers
Supervise the store and oversee its requirements
Ensure the POS system is used effectively
Ensure the right riders get the right orders
What You’ll Need

We are looking for a candidate with good work ethic, problem solving, and people management skills. You need to think on your feet and quickly solve challenging problems to ensure we deliver the best customer experiences.
Experience in supermarket/convenience store management, with a minimum of 2-3 years experience
Strong team management skills, with the ability to quickly address challenges
Strong communication skills, with the ability to handle customers queries or challenges
Strong problem solving skills, you must be quick on your feet
Hands on approach, you work with your team
Experience using computers, familiarity with Excel, Word, email
What we’ll provide you

As a Careem Colleague You Will Be Able To

In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this.
Be part of a remote-first environment (3 days remote in country and 2 days onsite per week)
Work from any country in the world for 30 days a year
Use Unlimited Vacation days throughout the year
Access fitness reimbursements for health activities including: gym, health club and training classes.
Work and learn from great minds
Create impact in a region with untapped potential
Explore new opportunities to learn and grow every day