lllllllllllllllllllNovember 15, 2023

Medical Receptionist

  • Receptionist
  • Full time
  • 2 months ago
  • DubaiUAE

Job Information

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    Salary Aed 4000-5000 / Monthly
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    Shift Morning
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    No. of Openings 1 opening
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    Job Level : Experienced
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    Job Experience : 2 year
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    Job Qualifications Any Graduation

Total no of applicants applied:

0

Job Description

Roles & Responsibilities
The Front Desk Receptionist will be responsible for managing the front desk of the physiotherapy clinic. They will be the first point of contact for patients and visitors and will be responsible for greeting, assisting and directing them to the appropriate area. They will also be responsible for managing appointments, answering phone calls, and providing excellent customer service in both English and the local language.

Responsibilities:

Greet and welcome patients and visitors in a friendly and professional manner
Manage the front desk and ensure it is organized and tidy
Answer phone calls and provide information to callers in a clear and concise manner
Schedule appointments and manage the clinic’s appointment calendar
Confirm appointments and remind patients of upcoming appointments
Collect patient information and ensure it is accurate and up-to-date
Manage patient files and ensure they are organized and easily accessible
Ensure patient privacy and confidentiality is maintained at all times
Respond to patient inquiries and concerns in a timely and professional manner
Process payments and manage billing inquiries
Communicate with physiotherapists and other staff members to ensure patients receive the best possible care
Assist with marketing and promotional activities as required
Other duties as assigned by the clinic management

Desired Candidate Profile
Requirements:

Fluency in both English and the local language is required
Previous experience as a receptionist or customer service representative is preferred
Excellent communication and interpersonal skills
Strong attention to detail and accuracy
Ability to multitask and work in a fast-paced environment
Proficiency in Microsoft Office, particularly Word and Excel
Knowledge of medical terminology and physiotherapy practices is an asset
Must be able to maintain patient privacy and confidentiality
Ability to work independently and as part of a team
Must be punctual, reliable, and responsible
Must be able to work flexible hours, including evenings and weekends
Salary: The salary for this position will be commensurate with experience and qualifications

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