Roles & Responsibilities
– Hardware installation configuration diagnosis and rectification
– Operating system installation, configuration diagnosis and rectification
– Application installation, configuration, diagnosis and rectification
– Basic understanding of Wireless Technologies
– Basic Firewall rules creations, modification, route additions and VPN provisioning
– Maintain IT asset inventory
– Administers day-to-day user support
– Daily support, maintenance, troubleshoot network infrastructure
– Other responsibilities and duties may be assigned
