lllllllllllllllllllNovember 15, 2023

Hair Salon Manager

  • Manager
  • Full time
  • 2 months ago
  • DubaiUAE

Job Information

  • icon
    Salary Aed 3000-4000 / Monthly
  • icon
    Shift Morning
  • icon
    No. of Openings 1 opening
  • icon
    Job Level : Experienced
  • icon
    Job Experience : 3 year
  • icon
    Job Qualifications Any Graduation

Total no of applicants applied:


Job Description

Roles & Responsibilities
As a Salon Manager, you will oversee all areas of the salon operations, ensuring that the business is performing at or above standard. You are expected to have an upbeat personality who work well under pressure and have a passion for team success. You will lead by example, recruit and train staff, promote marketing specials, identify areas for improvement, and keep an eye on numbers that measure team productivity. You will be expected to respond to any matters that require immediate attention even after working hours.

· Ensure the clients are serviced effectively

· Monitor customer experience within the salon

· Deal with general inquiries from staff and clients of the salon

· Monitor the hygiene and cleanliness of the salon

· Monitor the application of the safety standards of the salon and legal regulations

· Manage client repeat booking rates to drive loyalty

· Lead the team by example

· Supervise staff and encourage teamwork

· Train staff to improve customer experience, product, and revenues

· Motivate staff to ensure that they are fully engaged

· Onboard new staff ensuring awareness of processes and procedures

· Prepare materials and equipment for students and salon sessions

· Control the salon recruitment needs and organize staff training

· Carry out disciplinary and dismissal when required

· Manage staff vacations according to policies

· Identify areas of improvement within the salon and provide possible solutions

· Manage set budgets and revenues

· Create an annual marketing plan

· Assure that commercial targets are set, communicated to staff, and achieved

· Arrange promotional activities to increase the number of customers using the salon

· Promote products, services, and programs

· Liaise with salon owner or head office

· Control stock levels including inventories, and orders stock

· Prepare purchase orders, receives deliveries, and issues stocks

· Ensure that salon software is updated

· Check equipment regularly to ensure it is in good working order

· Track stock levels and manage stock loss and back bar

· Monitor salon finances including daily expense

· Ensure that all equipment is clean and in working order

· Arrange repairs and servicing of the equipment as required

· Oversee and assist in setting up possible new branch, hiring new staff and ensuring that all equipment and facilities are available and working

Desired Candidate Profile
Previous experience in a high-end salon is a plus.
Strong management and leadership skills
3 years of work experience as a Salon Manager, or a similar role.
Certification in Beauty Therapy or Cosmetology
Proficient with all skin and hair treatments.
Ability to handle customers’ requests and complaints with elegance.
Excellent oral and written communication skills.
Strong organization and analytical skills.
Exceptional customer service skills.
Customer-oriented individual and an outstanding problem-solver.
A keen eye on details.
Good time management skills.
Exceptional leadership skills

Job alerts

Receive emails for the latest jobs matching your search criteria

Job skills