lllllllllllllllllllNovember 15, 2023

Customer Happiness Officer (UAE National)

  • Customer Happiness
  • Full time
  • 2 months ago
  • DubaiUAE

Job Information

  • icon
    Salary Aed 10000-12000 / Monthly
  • icon
    Shift Morning
  • icon
    No. of Openings 1 opening
  • icon
    Job Level : Executive
  • icon
    Job Experience : Fresh
  • icon
    Job Qualifications Any Graduation

Total no of applicants applied:


Job Description

Roles & Responsibilities
Meet and greet visitors to the branch in a professional manner ensuring that their inquiries are handled in a timely manner
Ensure to maintain the existing customers and identify all their concerns about AMLAK services, and products.
Maintain a log of incoming calls, inquiries, messages and facilitate inter-office communications with timely intimations
Maintain MIS for all customers’ issues and concerns where he/she should route it for concerned department to do the needful toward such issues and eliminate all raised issues accordingly.
Responsible to call customers on daily basis to hear from them with regard to Amlak service level, and products quality.
Manage the credit card machine and ensure accuracy of transactions
Receive and manage all telecommunication activities
Perform administrative inter-office duties and responsibilities.
Maintain corporate confidentiality and integrity
Efficiently manage all incoming and outgoing couriers and mails
Providing ad-hoc support to the staff requests
Desired Candidate Profile
Bachelor’s degree
Emirati with family book
Understands Cultural Differences
Team Player
A learner

Job alerts

Receive emails for the latest jobs matching your search criteria