Job Description
Job Description
Roles & Responsibilities
KEY RESULTS ACCOUNTABILITIES# Dealing with customers, consultants, contractors and responding to their inquiries regarding the requirementsfor obtaining no-objection certificates.# Directing companies and contractors to adhere to the requirements, guidelines and procedures taken by RTA.# Reviewing projects (reviewing the applications to submitted by contractor and consultants, and addressing theconcerned authorities to take the necessary measures)# Follow up the applications received on the e-NOC system and Traffic diversions via ROWPS.# Preparing letters and circulars for consulting companies and contractors to respond to all inquiries daily# Plan, schedules, and prioritizes assigned planning projects and activities in consultation with planningmanager.# Prepares the required forms and applications of completion certificates for consulting companies andcontractors for affiliated projects affecting the public bus service.# Analyzes Public Transport modes, systems, and policies, identifies problems and potential solutions; evaluatesalternatives; makes recommendations for policies, plans and projects; prepares reports of findings; andparticipants in implementation of adopted solutions and projects.# Provide technical and functional direction, review, and control quality of work, initiate, and monitor a servicelevel indices# Any additional responsibilities as advised by the direct line manager or department directors
Education# Bachelor s Degree in Business Administration from a recognized university with minimum 2 years ofexperience
Skills# Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multipleconcurrent projects.# Innovative problem-solver who can generate workable solutions and resolve complaints.# Exceptional listener and communicator who effectively conveys information verbally and in writing.# Resourceful team player who excels at building trusting relationships with customers and colleagues.# Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamliningcomplex work processes.# Computer-literate performer with extensive software proficiency covering wide variety of applications