Call Center Representative

Job Description

Roles & Responsibilities
We are seeking a highly experienced and customer-focused individual to join our dynamic team as a Call Center Representative at our leading technology company. As a Call Center Representative, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues through telephone and email communication channels. Your primary goal will be to ensure customer satisfaction, maintain a positive image of our company, attract new customers through tele sales, and provide support for customer service queries.

Requirements:

Bachelor’s degree
3-5 years of call center experience
Excellent English communication skills
Ability to handle customer inquiries and troubleshoot technical issues
Experience in tele sales is a plus
Desired Candidate Profile
Responsibilities:

Provide exceptional customer service and support
Handle inbound and outbound calls professionally
Guide customers in setting up and troubleshooting tech products
Attract new customers through tele sales
Maintain accurate records of customer interactions
If you meet these requirements and are passionate about delivering outstanding customer service while working as per US time zone, we invite you to apply. Join our leading technology company and be part of a dynamic team dedicated to customer satisfaction and success.