lllllllllllllllllllJanuary 7, 2024

Call Center Representative

  • Call Center Representative
  • Full time
  • 1 month ago
  • DubaiUAE

Job Information

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    Salary Aed 4000-5000 / Monthly
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    Shift Morning
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    No. of Openings 1 opening
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    Job Level : Experienced
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    Job Qualifications Any Graduation

Total no of applicants applied:

0

Job Description

Roles & Responsibilities

-Handling customer inquiries received by email.
-Handling e-form request related to remittance.
-Handling secured email & redemptions received by CRM.
-Coordinate between call center and concern dept.
-Handling inquiries received by helpdesk email.
-Follow up and implementation of internal process.
-Handling Western Union and express transfer requests
-Handling day to day operations related to ATM & Credit card activation.
-Should be able to create internal process and to implement policies and procedures.
-To prepare MIS on inquiries received via contact us

Desired Candidate Profile

-Diploma or Bachelor’s degree.
-Minimum of 2 years of experience in Call Center

– English language is compulsory, Arabic is a plus

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