* Four Seasons Hotel Kuwait at Burj Alshaya is looking for top talent to join our team.
Approximate Start Date: February 2021
Maintain cleanliness, set-ups and spa standards in the locker rooms, work out areas, tennis and games room, Respond to all interactions in an efficient, courteous and professional manner to achieve maximum customer satisfaction and comfort Comply with all Four Seasons’ policies and procedures
Set-up and maintain spa including refreshments, locker rooms, work out areas, tennis, pre-treatment area and games room. (35%)
Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolve customer complaints; assist customers in all inquiries in connection with spa services. (35%)
Assist guest to their appointments as they relate to the Spa services (10%)
Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in EmPact. (10%)
Work harmoniously and professionally with co-workers and supervisors. (10%)
Assist guests with use and set-up of fitness machines, croquet, tennis equipment, Liason/introduce guests to spa services practitioners (massage therapists, fitness instructors and tennis pros, etc.) Retrieve and fold towels Retrieve, deliver, and store/set-up products from purchasing Clean and stock waiting area
Assist other staff with set-up and breakdown of their respective treatment areas (massage therapists, fitness instructors and tennis pros, etc.)
Experience and Language:
* Experience required by position is from 1 to 2 years of employment in a related position.
* Ability to read, speak and write English
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