Service Coordinator

Job Information

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    Salary Dollar 2000-3000 / Monthly
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    Shift Morning
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    No. of Openings 6 openings
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    Job Level : Executive
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    Job Experience : 24 Months
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    Job Qualifications Bachelor

Job Description

Job description
1. Develop a detailed understanding about each customer’s individual support needs and goals as documented on their NDIS plan
2. Facilitate increased customer input into the daily operation of the service
3. Work with the Accommodation Manager to manage vacancies and customer transition
4. Provide direct support to customers as needed
5. Provide effective supervision and mentoring of staff
8. Available for ‘on call’ as per requirement
9. Work with the Accommodation Manager to continue the development of service specific systems, processes and procedures and actively participate in on-going review of these documents
10. Liaise with local services and support customers to engage with appropriate day program, health, community and social services
11. Work closely with NDIA and other stakeholders as identified
12. Work within the framework of the NDIS Quality and Safeguards Framework, Privacy Legislation, and other relevant legislation
13. Ensure compliance with all legislative and regulatory standards and requirements within the facility
15. Comply with, report on and actively participate in HHCC’s Safety & Injury Management
Procedures and HHCC’s Work Health and Safety Procedures
16. Monthly Report and participate in ongoing support and supervision meetings
17. Responsible for relevant team meetings and personal development/ mentor support meetings
18. Responsible to provide information, resources and train staff in HHCC’s policies and procedures
19. Manage rosters and timesheets for all staff and ensure staff hours are in line with approved budget
20. Assist in maintaining the premises, vehicles and equipment and discuss any issues with the relevant housing provider and facilities manager
21. Ensure customer files are consistently maintained in accordance with procedure
22. Carry out administrative duties as required

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