Sales Associate

Job Description

Job description
Job Description

Sales associates work with customers to find what they want and ensure a smooth sales process transactions. They often help the customer with returns, refunds, and resolve common complaints.

Key Accountabilities:

Process

* Ensure merchandise are requested daily and is received in correct quantity from the warehouse and other shops. Inform supervisor on short / excess received.
* Acknowledging the correct / short receipt / dispatch of merchandise in the section
* Ensuring Merchandise is correctly tagged & bar-coded
* Assisting management in identifying potential shop lifters.
* Ensuring garments are security tagged & place of tagging.
* Consistent supervision of such categories / being alert / not leaving unattended
* Contributing ideas to control pilfer ages & reporting to shop manager any unusual/suspicious activity in Retail.

People and customers.

* Available for the customer at all times
* Establishing eye contact & greeting the customer
* Determine customer needs & assist customer in purchase decision
* Mentioning new arrivals / styles to customer & make add-on sales
* Guiding customer to alternative products in the absence of the product requested by customer

Knowledge, Skills & Experience

Education

Graduates / High School with Diploma

Language

English – Mandatory

Arabic – Beginner / intermediate

Job Experience

Technology

Basic MS office, Excel and PPT

Others

* Selling and influencing skills
* Communication skills
* Pro-activeness
* Customer service orientation

Job Description

Sales associates work with customers to find what they want and ensure a smooth sales process transactions. They often help the customer with returns, refunds, and resolve common complaints.

Key Accountabilities:

Process

* Ensure merchandise are requested daily and is received in correct quantity from the warehouse and other shops. Inform supervisor on short / excess received.
* Acknowledging the correct / short receipt / dispatch of merchandise in the section
* Ensuring Merchandise is correctly tagged & bar-coded
* Assisting management in identifying potential shop lifters.
* Ensuring garments are security tagged & place of tagging.
* Consistent supervision of such categories / being alert / not leaving unattended
* Contributing ideas to control pilfer ages & reporting to shop manager any unusual/suspicious activity in Retail.

People and customers.

* Available for the customer at all times
* Establishing eye contact & greeting the customer
* Determine customer needs & assist customer in purchase decision
* Mentioning new arrivals / styles to customer & make add-on sales
* Guiding customer to alternative products in the absence of the product requested by customer

Knowledge, Skills & Experience

Education

Graduates / High School with Diploma

Language

English – Mandatory

Arabic – Beginner / intermediate

Job Experience

Technology

Basic MS office, Excel and PPT

Others

* Selling and influencing skills
* Communication skills
* Pro-activeness
* Customer service orientation