General Manager

Job Description

Company Overview

Proserv is an industry leading controls technology company with an extensive brand heritage reaching back 60 years. We operate in over 60 countries worldwide, working from 14 global sites. By combining technical ingenuity with design, engineering, manufacturing and field service expertise, we create innovative solutions that can be applied to standardised systems.

Our people are fundamental to the success of our organisation and remain at the heart of our achievements. At Proserv, we aim to develop our business around a valued and motivated workforce that encourages personal development and allows our people to flourish and realise their fullest potential.

Role Synopsis

Proserv Qatar is a dynamic joint venture with Sheik Al Thani, managed by the KBF group. Based in the thriving new industrial area of Doha, our Service Centre offers unparalleled support to a variety of Customers and other Proserv locations. However, we have a specific focus on growing the Qatar market, and we are dedicated to providing exceptional service and support to our valued customers.

Key Accountabilities (includes, but not limited to the following)

Lead the Qatar Business and drive the right culture within the team for continuous growth.
Provide a business performance report monthly for PQ, including Profit and loss, working capital and cashflow.
Develop and lead the PQ Growth Strategy (aligned with the wider Proserv strategy).
Through direct reports – manage all aspects of the business for the PQ profit centre.
Drive direct engagement with Qatar Energy and develop a solid underlying service business with repeatable predictable delivery.
Directly support all LEAN and quality programs (aligned to ISO accreditation).
Develop and provide weekly and monthly KPIs – where possible automatically from AX12
Ensure effective and efficient utilization of the AX12 ERP system including the full adoption of the project module within the first 6 months.
Always lead and be seen to lead in all matters related to our FRESH values.
Always lead and be seen to lead in all matters related to QHSE.
Plan, manage and report upon utilization for the region (rental assets and personnel) for all PQ service work.
Manage new Capex requests for new assets/asset upgrades for PQ.
Manage the training & development of all personnel in PQ.

Compliance Requirements

Proserv have a Business Ethics Policy (‘the policy’) which provides guidance to all employees in their day to day roles as well as helping you and the business comply with the law at all times. The incumbent must read, understand and comply with, at all times, the policy along with all other corresponding policies, procedures and directives.

QHSE Responsibilities

Demonstrate a personal commitment to Quality, Health, Safety and the Environment
Apply Proserv, and where appropriate Client Company’s, Quality, Health, Safety & Environment Policies and Safety Management Systems
Promote a culture of continuous improvement, and lead by example to ensure company goals are achieved and exceeded

Qualifications

Skills & Experience

Essential

Ten plus years’ experience of Operations in the O&G Industry
Bachelor’s or master’s degree in an Engineering discipline or equivalent
Network of contacts within the Oil and Gas Industry, ideally within Qatar
Ability to work independently and as part of a team.
Ability to make presentations regards Proserv to large or small groups – specifically with clients.
Ability to interface with professionals of all levels.

Preferred

Proserv Product Line experience.
Lean/AX experience