Assistant Manager – Front Office

Job Description

Organization- Hyatt Regency Doha

Summary

About Hyatt Regency Oryx Doha

Welcome to Hyatt Regency! One of Hyatt’s very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide.

The alluringly modern Hyatt Regency Oryx Doha is conveniently located close to Hamad International Airport and just a few minutes away from the heart of the city, the palm-fringed Corniche, National Museum of Qatar and Doha’s business district. With its contemporary architecture and warm hospitality, the hotel creates the perfect ambience for business and leisure travelers through stress-free environment designed for productivity and peace of mind with the tools to stay connected and energized.

About the role:

We are currently on the lookout for an experienced Assistant Manager – Front Office to join our team. We are looking for an inspiring leader who will be responsible for delivering the brand promise by assisting the Front Office Manager to run successfully the Front Office operations in the hotel, including: Front Desk, Guest Services, Concierge and Regency Club. You will be playing a key role in delivering a seamless and memorable guest experience in the hotel and a strong accountability for major guest experience functions, with the focus on the exceptional customer service and the ability to improve the bottom line.

What we are looking for:

At Hyatt, we care for people so they can be their best. The ideal candidate will the one for who Care comes from a place of empathy and authentic human connection, who cares by truly seeing people and getting to know them as unique individuals so they can design and deliver personal experiences.

Exceptional interpersonal skills showing care and the ability to connect and care for our guests

International experience in luxury hotel brands demonstrating adaptability to a range of cultures and environments

Desire to constantly learn and ambition to grow, setting an exceptional leadership example

Ability to work under pressure

Excellent written and spoken Arabic and English

Qualifications

What we are offering:

Paid employment visa and incoming air ticket

Competitive tax-free salary and benefits

Paid vacation days and sick leave days

Paid medical expenses

Free accommodation

Free shuttle bus service between the hotel and the accommodation

Free meals on duty and off duty in the colleague outlet

Opportunities for career growth within the global company

Free room nights, Discounted and Friends & Family Room Rates at Hyatt worldwide