Store Manager

Job Description

Roles & Responsibilities
Complete all the operational requirements of the store.
Improve profit and meet sales target of your VIVA store.
Oversee receiving orders and stock control.
Initiate corrective actions, analyze variance, schedule expenditure, and achieving other financial objectives of the organization.
Maintain inventories to ensure consistent availability of the required services and merchandise.
Study display plans, sale promotion, and advertising towards marketing merchandise in a profitable manner
Deal with all complaints, queries, and other related customer service issues
Recognize future and present requirements by customers.
Establish good rapport with existing and potential customers.
Organize training, orientation, and supervise all Team Members and Assistant Store Managers
Assign and schedule tasks for specific employees and follow up on the results they generate.
Educate staffs about safety and sanitation procedures.
Appraise, monitor, and plan tasks to be given to individual staff members.
Organize holidays and Comp offs of store staffs.
Discipline, counsel, and coach employees to maintain positive result generation.
Ensure that all POS machines are in excellent conditions.
Ensure correct rotation of stock on shelves as per store requirements.
Ensure the highest hygiene standards all the time in the whole property.
Desired Candidate Profile
Graduate/ Post-graduate degree in any field
2 to 5 years’ experience in Supermarket
Good Knowledge of store processes and Supermarket industry
Result orientation
Teamwork & Collaboration
Good communication skills & Customer service orientation
Proactiveness and flexibility
Report writing skills
Leadership, Coaching and Mentoring skills
Good Knowledge of Merchandising, Stock Management and Inventory processes
A person who is articulate, organized, detail-oriented, tech savvy and has the ability to multi-task.