Backup & Storage

• Administration of Storage environment
• Monitor Storage & Backup service availability and performance thresholds
• Expertise on Hitachi Storage, EMC VNX, EMC VMAX, Replication, Data domain
• Experience in setting up backup media retentions, LUN creation, Storage space management
• Ensure all the Servers, Database and Data is backed up as per policy guidelines
• Strong depth knowledge of analysis for storage backend problems & troubleshooting Brocade Switches
• Knowledge of upgrading HBA firmware and Drivers on UNIX and Windows Servers
• Experience in troubleshooting HBA issues on Windows and Unix Operating systems
• Execution of backup/recovery procedures
• Ensure 100% SLA compliance
• Driving initiatives to improve SLAs by analysis and Responses
• Responsible for driving all P1, P2, incidents, change requests and OEM/ vendor management for the tower
• Responsible for Technology refresh in respective domain
• ITIL V3 Foundation Certified (Preferred)