Temporary Data Entry

Job Description

Medical Insurance Underwriting Department – Production

Job Purpose:

· To issue policies and endorsements.

· To uphold the company’s ethics, operating policies and conform with the department work instructions.

Primary Duties Performed:

· Follow up on department policies and procedures and adhere to the set KPI’s.

· Prepares policy documents / certificates of insurance and endorsements by entering appropriate and adequate underwriting information.

· Issues endorsements, additions, deletions and lost cards.

· Prepares accounting documents – debit / credit notes – in favour of clients / brokers, etc.

· Ensures correctness of the documents issued.

· Ensures policy documents (after a self-check) are placed for signature on the same day of issuance or maximum the next day.

· Maintains a filing system to keep a record of all documents issued.

· Answer phone calls and attending to inquiries.

· Prepares correspondence, filing and dispatching of documents in a timely manner.

· Assists in any other matters as and when required by the Supervisor.

Work and Business Contacts:

· Internal: Other Department Staff and Key Personnel of GIG.

· External: Clients, brokers, and any other parties of business interest.

Qualification & Experience Required:

· A university degree / Diploma in insurance.

· Minimum 2 years relevant experience.

Main Competencies Required:

· Responds positively to instructions and procedures.

· Maintains high standards despite pressing deadlines.

· Effective communication and negotiation skills.

· Organizes and schedules people and tasks.

· Computer proficiency.