data Job Vacancies & Contact Centre Manager

  • Management
  • Full time
  • 2 weeks ago
  • Dubai

Job Information

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    Salary Aed 2000-3000 / Monthly
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    Shift Morning
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    No. of Openings 2 openings
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    Job Level : Executive
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    Job Experience : 2 year
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    Job Qualifications Bachelor

Job Description

Contributes to the achievement of the revenue objectives for the short term and long term sales target through effectively managing customer relationship, ensuring customer satisfaction and expanding customer base.

๐—๐—ผ๐—ฏ ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€:

โ€ข Works with the service and project Operation team to ensure quality services are delivered as agreed with the customer.
โ€ข Coordinate with Finance team to ensure proper invoices are produced and payment are collected as agreed with the customer. Manage relationships with key customers at the opportunity management level
โ€ข Create and expand customer base in line with Enterprise strategies by covering all of assigned accounts
โ€ข Works with partners and suppliers regarding
โ€ข Pricing information, new products, delivery issues and market coverage.
โ€ข Responsible for preparing commercial proposals to customers and submit technical and commercial proposals to customers.
โ€ข Pipeline Report
โ€ข Prepare costing sheets to view GP value achieved in each sale.
โ€ข Keep up to date of latest technologies and products
โ€ข Be up to date and research on emerging technologies impact on customersโ€™ business
โ€ข Recommends new ideas to increase customer satisfaction and sales.
โ€ข Recommends new markets to be covered
โ€ข Recommends new products and new partnerships
โ€ข Inputs in development of short ,medium and long term sales and organization

๐—๐—ผ๐—ฏ ๐—ฅ๐—ฒ๐—พ๐˜‚๐—ถ๐—ฟ๐—ฒ๐—บ๐—ฒ๐—ป๐˜๐˜€:

โ€ข Minimum University degree is required. MBA or/and MIS is a plus
โ€ข Certification in Management Information Systems
โ€ข At least 6 to 8 years sales experience in IT solutions
โ€ข GCC experience is a plus
โ€ข Knowledge in Cyber Security and Firewall

๐—ค๐˜‚๐—ฎ๐—น๐—ถ๐—ณ๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป &๐—ฎ๐—บ๐—ฝ; ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ:

โ€ข At least 8 years of experience in the financial services or IT sector
โ€ข Familiarity with Compliance and Financial Crime related systems.
Data analytics experience including testing of data from a data quality and data integrity perspective

๐—๐—ผ๐—ฏ ๐——๐—ฒ๐˜๐—ฎ๐—ถ๐—น๐˜€:
Company: dnata

Vacancy Type:Full Time

Job Functions:Management

Job Location: Dubai, United Arab Emirates

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