Cashier Required

Job Description

Overview:

Responsible for handling cash, credit card transactions, gift vouchers and customer service as laid out in the Max Policies and Procedures manual

Outline of responsibility:

Accounting

* To accurately process transactions for customers in an efficient manner
* To count the float for their designated till prior to opening to ensure accurate accounting
* To follow the close down procedures for their designated till at the end of trading
* To ensure that their designated till is fully operational and in working order
* Inform management of price queries

Customer Service

* To remove security tags from garments and items purchased by customers
* To fold garments in the correct way and present them in the correct size carrier bag to the customers after payment
* To act in a friendly and polite manner at all times
* To be aware of queue build up at the till point and inform the Chief cashier of the same
* To show initiative in dealing with problems
* To greet all customers with a friendly smile and a welcome as they approach the till
* To inform customers of current offers , CPC, and other related promotions
* To ensure that all stationery and carrier bags are present at their station prior to opening.
* To maintain housekeeping standards behind the till point at all times
* To advise customers of the availability of gift vouchers and other concept promotions at applicable times.

Security

* To be honest and trustworthy and demonstrate the same at all times
* To take full responsibility for the security of their designated till and the cash and other valuables contained within
* To reimburse the company of any shortages in money at the end of the day on their designated till as per company policy
* To ensure the safe passage of all cash from their designated till to the safe.
* To notify the mall management of any known security breaches or concerns regarding the honesty / integrity of colleagues

Person Specification

Knowledge: Currency, good use of figures/accounting, basic product knowledge

Skills: Good use of the English language, Arabic speaking advantageous, Vigilante

Attributes: Honesty, integrity, confidentiality, helpful manner, customer friendly,

Reports to: Chief Cashier / Mall Manager

Overview:

Responsible for handling cash, credit card transactions, gift vouchers and customer service as laid out in the Max Policies and Procedures manual

Outline of responsibility:

Accounting

* To accurately process transactions for customers in an efficient manner
* To count the float for their designated till prior to opening to ensure accurate accounting
* To follow the close down procedures for their designated till at the end of trading
* To ensure that their designated till is fully operational and in working order
* Inform management of price queries

Customer Service

* To remove security tags from garments and items purchased by customers
* To fold garments in the correct way and present them in the correct size carrier bag to the customers after payment
* To act in a friendly and polite manner at all times
* To be aware of queue build up at the till point and inform the Chief cashier of the same
* To show initiative in dealing with problems
* To greet all customers with a friendly smile and a welcome as they approach the till
* To inform customers of current offers , CPC, and other related promotions
* To ensure that all stationery and carrier bags are present at their station prior to opening.
* To maintain housekeeping standards behind the till point at all times
* To advise customers of the availability of gift vouchers and other concept promotions at applicable times.

Security

* To be honest and trustworthy and demonstrate the same at all times
* To take full responsibility for the security of their designated till and the cash and other valuables contained within
* To reimburse the company of any shortages in money at the end of the day on their designated till as per company policy
* To ensure the safe passage of all cash from their designated till to the safe.
* To notify the mall management of any known security breaches or concerns regarding the honesty / integrity of colleagues

Person Specification

Knowledge: Currency, good use of figures/accounting, basic product knowledge

Skills: Good use of the English language, Arabic speaking advantageous, Vigilante

Attributes: Honesty, integrity, confidentiality, helpful manner, customer friendly,

Reports to: Chief Cashier / Mall Manager