What’s more, we believe that you have the following knowledge, capabilities and motivation:
Live and share the IKEA values every day
Commerce/Business Administration Graduate with experience in Audit, ERP system and Financial reporting
3 – 5 years Retail Management experience, financial & accounting experience preferred
Prior work experience preferably in Retail industry, IKEA experience preferred
Highly developed understanding of retail operations
Strong knowledge in Profit & Loss management
Experience of managing teams/departments
Advanced computer skills
Excellent communication skills
About the Role
You navigate the growth of IKEA and steer the business towards sustained long term profitability by being driven by IKEA business, culture and values with focus on sustainable profitability and being a proactive trustworthy partner taking multi-dimensional view in becoming the leader in life at home. You identify and evaluate business opportunities to enable IKEA organizations to make optimum decisions. You Initiate and support the development of new ways of working, with focus on simplicity. You provide relevant and user friendly business information standardized for all IKEA organization and being custodian of Al Futtaim groups policies and procedures and guide store team to mitigate business risks. You use the IKEA knowledge and the local market to work together with the Store Management team members in an inspiring, supportive and challenging way, so as to steer the Store towards growth, optimal performance and sustained long term profitability, in line with the IKEA objectives and values.
Key Specific Accountabilities:
Financial and Operations
Participate in the creation of the yearly Store Business Plan and the follow up on same
Creation of the Store Sales Tree on yearly, monthly, weekly and daily basis and follow up on the same
Introduce standard Reasons Codes (Recovery Index) for all other Store’s KPIs and follow up through proactive actions plans
Ensure that all administration routines are followed throughout the Store and show a proactive approach in suggesting checks and corrections in the operational processes. This must be based on a routine schedule so feedback is communicated to the CRM & Ops Manager and the Store Manager. All areas of the Store: goods receiving/ home delivery/ checkouts/ cash office/pass-outs/ IKEA Food for example must have regular audits executed.
Continue to investigate areas of the Store that could lead to possible stock losses and fraud if routines are not updated and communicated.
Show a proactive approach by using information from Co-workers/ meetings etc. to assesareas where possible stock losses and fraud could be found.
If there are fraud cases or any type of activity related to economic misconduct you lead the investigation and prepare all case related material to see through that these cases are resolved.
Understand and help the Store Manager control expenses in the P&L for the Store and identify areas of opportunities and highlight out of line situations.
Be responsible for safety & security in the total Store.
Prepare all CAPEX investment requests for decision by the Store board.
Secure that there are “Super Users” appointed for all IT systems used in the store and that there are clear training plans in place and succession plans for these roles.
Track the actual Manpower HC vs Budget and drive relevant recruitment actions with the accountable Store HRBP
Cash Office Operations
Manage and control the cash office functions and ensure daily/ weekly and monthly routines are followed.
Audit the entire Store to ensure that previous audit reports are followed with documented checks are in place.
Ensure that accurate reports are provided to the Store/ Regional Office Management consistently to meet reporting deadlines.
Maintain data archives in the system to facilitate easy access when required.
Audit measures to make sure that daily reconciliation of collections are true and fair in all aspects.
Audit the cash in the Business Navigation department.
Support the Regional Office in creating, amending SOPs based on improving the operational efficiencies, but without compromising on the operational standards.
Supervise the following – Not exclusive, however a priority;
Daily reconciliation of store takings & reporting
Forex reconciliation and monitoring of exchange rates
Cheques collection and control
Tally of safe fund daily
Credit Card reconciliation
Gift Vouchers redemption and reconciliation
Banking of the various tender types
Store Petty Cash
Supplier/ Contracts Management
Responsible for maintaining proactive relationships with external suppliers and contractors on a regular basis to reduce costs of stationary and to question LPO’s and the reason for the spend.
People Management & Development
Develop the admin executives to be able to understand and manage the role when the Admin and Audit Manager is absent.
Lead and train the team to be able to carry out all cash office and admin/audit functions.
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