Waiter

Job Description

JOB DESCRIPTION

Company Description
Novotel Bahrain Al Dana Resort is an international class Resort that combines traditionally-elegant Arabic architecture with a modern touch. This deluxe resort is located in the heart of the Kingdom’s diplomatic and business area.
Job Description
The Role:
• Serves Food & Beverage to the guests in the assigned station / place of work in a courteous, professional, efficient and flexible manner consistent with established performance and productivity standards in any of the Food & Beverage Outlets (Restaurant, Room Service) in order to maximize guest satisfaction and return clientele.
• Is flexible to extend job duties and responsibilities, which do not distinctly differ in nature from the original assigned work, including re-assignment to alternative departments and areas if required, to meet business demand and guest service needs.
Planning & Organizing:
• Knowledgeable of Municipality policies and regulations when it comes to food handling.
• Fully conversant with all services and facilities offered by the hotel.
• Set ups tables and bars in accordance to food & beverage standards.
• Attends Departmental training especially for the new Heartists, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and job knowledge.
• Assists in planning and organizing festive food & beverage promotions within the assigned outlet.
Qualifications
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team

Department / Functional Area

• Chefs
• F&B
• Housekeeping
• Front Desk