Roles & Responsibilities
• Answer telephone, screen and direct calls.
• Take and relay messages.
• Provide information to callers.
• Greet persons entering organization.
• Direct persons to correct destination.
• Deal with queries from the public, customers and employees.
• Ensure knowledge of staff movements in and out of organization.
• Monitor visitor access and maintain security awareness.
• Provide general administrative and clerical support.
• Prepare correspondence and documents.
• Receive and sort mail and deliveries.
• Schedule appointments.
• Maintain appointment diary either manually or electronically.
• Organize conference and meeting room bookings.
• Maintain electronic and hard copy filing system, as well as retrieve documents from it.
• Handle requests for information and data.
• Prepare written responses to routine enquiries.
• Prepare and modify documents including correspondence, reports, drafts, memos and emails.
• Maintain office supply inventories & reviewing all related invoicing for goods and services.
• Type, print, bind, modify and update department files and forms, as well as faxing and photocopying.
• Provide administrative support to the department manager and employees as needed.
• Assist the Head of Admin in office construction project management in developing and managing project related costs, quotations and contract level of services.
• And other duties as assigned by your supervisor.