Roles & Responsibilities
JOB DESCRIPTION
Company Description
Al Areen Palace and Spa by Accor features 78 luxuriously appointed pool villas, 10,000 sq meters of SPA with a unique Rain Forest and Ice igloo system. Awaken your senses by trying thoughtfully prepared savoury dishes from our fine dining restaurants. The resort is a perfect retreat which spans over 131,000 sq. meters with traditional Middle Eastern design and stylish contemporary flair.
Job Description
Guest Experience Agent
First impressions are everything! As a Guest Experience Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What you will be doing:
• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling
Qualifications
Your experience and skills include:
• Service focused personality is essential; experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English; additional languages are a plus
Additional Information
• Opportunity to join us in rebranding journey and be part of the first Raffles in Bahrain
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Company Description
Al Areen Palace and Spa by Accor features 78 luxuriously appointed pool villas, 10,000 sq meters of SPA with a unique Rain Forest and Ice igloo system. Awaken your senses by trying thoughtfully prepared savoury dishes from our fine dining restaurants. The resort is a perfect retreat which spans over 131,000 sq. meters with traditional Middle Eastern design and stylish contemporary flair.
Job Description
Guest Experience Agent
First impressions are everything! As a Guest Experience Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What you will be doing:
• Greet, check-in, respond to requests and settle accounts while providing exceptional service
• Take initiative to add a personalized experience
• Proudly promote the hotel facilities, looking for opportunities to enhance a guest s stay through up-selling
Qualifications
Your experience and skills include:
• Service focused personality is essential; experience is an asset
• Prior experience working with Opera or a related system
• Fluency in English; additional languages are a plus
Additional Information
• Opportunity to join us in rebranding journey and be part of the first Raffles in Bahrain
• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
